Ronald McDonald House
Herston Privacy Policy
Ronald McDonald House
Herston understands that privacy is important to families staying
at the House, sponsors, donors and volunteers and is pleased to
provide information about its privacy policy. Please be assured
that Ronald McDonald House Herston uses its best efforts to protect
the privacy of its customers who provide personal information to
Ronald McDonald House Herston by a variety of means including visitors
to this web site.
Types
of Information We Collect and How It Is Used
Ronald McDonald House Herston gathers personal information, such
as, first and last names, family members, home addresses, email
addresses and credit card numbers, when voluntarily submitted by
you.
If you are staying in
the House this information is used to allocate rooms, advise you
on your eligibility for Government assistance with accommodation
fees and advise you on the process for applying for such assistance
and to communicate with appropriate Hospital personnel.
If you make a donation
either on line or directly, personal information will be collected
from you in order to process that donation.
With your permission,
we will use personal information collected from you to send you
information, such as, Ronald McDonald House updates, newsletters,
annual reports or information regarding new Ronald McDonald House
openings, fund-raising campaigns or major grant initiatives. If
you do not elect to receive such materials, we will not send them
to you.
Ronald McDonald House
develops aggregate reports which incorporate some of the information
collected. These reports are for use by the House Board and Ronald
McDonald House Charities to analyse trends and plan future activities.
These reports do not include any personally identifiable information.
Sharing
of Personal Information
Companies may be engaged by Ronald McDonald House to perform a variety
of functions, such as, assisting with donation collection, providing
technical services for our web sites, etc. These companies may have
access to personal information if needed to perform such functions.
However, these companies may only use such personal information
for the purpose of performing that function and may not use it for
any other purpose other than as provided in this Privacy Policy.
Ronald McDonald House does not transfer personal information to
third parties. Ronald McDonald House does not sell personal information
to third parties.
Ronald McDonald House
does from time to time disclose personal information to Ronald McDonald
House Charities and McDonalds and its suppliers for the purpose
of fundraising and or media activities. Ronald McDonald House will
always seek your consent to such disclosure and you can refuse such
consent at any time.
Ronald McDonald House
reserves the right to use or disclose any information as needed
to satisfy any law, regulation or legal request, to protect the
integrity of the site, to fulfil your requests, or to cooperate
in any law enforcement investigation or an investigation on a matter
of public safety.
Security
of Personal Information
Ronald McDonald House takes all reasonable steps to ensure the security
of your personal information. Access is restricted to those involved
in administration or fulfilment of any request for which you have
provided your personal information.
Access
You are in control of any personal information you provide to us.
If at any time, you would like to correct the personal information
we have about you or if you would like to change your preferences
for contacts from us, you can let us know by contacting us at the
postal address listed below.
In order to review any
personal information we have about you or to ask us to delete that
information or to stop further use of the information, please submit
this on line information request form or contact Ronald McDonald
House Herston, Privacy Officer, 22 Garrick Terrace Herston Qld 4006,
or Phone 07 3257 0328.
Cookies
"Cookies" are pieces of information that a web site transfers
to an individual's hard drive for record-keeping purposes. Cookies
allow the web site to remember important information that will make
your use of the site more convenient. Like most web sites, Ronald
McDonald House uses cookies for a variety of purposes in order to
improve your on-line experience. For example, we track the total
number of visitors to our site on an anonymous aggregate basis.
We may also employ cookies so that we remember you when you return
to the site. We may associate personal information with a cookie
file in that instance.
Use the options in your
web browser if you do not wish to receive a cookie or if you wish
to set your browser to notify you when you receive a cookie. Click
on the "Help" section of your browser to learn how to
change your cookie preferences. If you disable all cookies, you
may not be able to take advantage of all the features of this web
site.
Links
to Other Sites
We may offer links to sites that are not operated by Ronald McDonald
House. If you visit one of these linked sites, you should review
their privacy and other policies. We are not responsible for the
policies and practices of other companies.
Local
Chapter and House Web Sites
Each local Ronald McDonald House and local Chapter is an independent
organization and licensee of Ronald McDonald House Charities. Many
of these local Houses and local Chapters operate their own web sites.
When visiting the web site of a local House or local Chapter, please
review the site's privacy policy because the terms may be different
from this privacy policy.
Changes
to our Privacy Policy
From time to time, it may be necessary for Ronald McDonald
House to change this privacy policy, so we suggest that you check
periodically. Rest assured, however, that any changes will not be
retroactively applied and will not alter how we handle previously
collected information.
How
to Contact Us
If you have any questions about the Ronald McDonald House Privacy
Policy, please contact us at:
Ronald McDonald
House, Herston
22 Garrick Terrace
Herston Qld 4006
|