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Ronald McDonald House Herston Privacy Policy

 

Ronald McDonald House Herston understands that privacy is important to families staying at the House, sponsors, donors and volunteers and is pleased to provide information about its privacy policy. Please be assured that Ronald McDonald House Herston uses its best efforts to protect the privacy of its customers who provide personal information to Ronald McDonald House Herston by a variety of means including visitors to this web site.

Types of Information We Collect and How It Is Used


Ronald McDonald House Herston gathers personal information, such as, first and last names, family members, home addresses, email addresses and credit card numbers, when voluntarily submitted by you.

If you are staying in the House this information is used to allocate rooms, advise you on your eligibility for Government assistance with accommodation fees and advise you on the process for applying for such assistance and to communicate with appropriate Hospital personnel.

If you make a donation either on line or directly, personal information will be collected from you in order to process that donation.

With your permission, we will use personal information collected from you to send you information, such as, Ronald McDonald House updates, newsletters, annual reports or information regarding new Ronald McDonald House openings, fund-raising campaigns or major grant initiatives. If you do not elect to receive such materials, we will not send them to you.

Ronald McDonald House develops aggregate reports which incorporate some of the information collected. These reports are for use by the House Board and Ronald McDonald House Charities to analyse trends and plan future activities. These reports do not include any personally identifiable information.

Sharing of Personal Information


Companies may be engaged by Ronald McDonald House to perform a variety of functions, such as, assisting with donation collection, providing technical services for our web sites, etc. These companies may have access to personal information if needed to perform such functions. However, these companies may only use such personal information for the purpose of performing that function and may not use it for any other purpose other than as provided in this Privacy Policy. Ronald McDonald House does not transfer personal information to third parties. Ronald McDonald House does not sell personal information to third parties.

Ronald McDonald House does from time to time disclose personal information to Ronald McDonald House Charities and McDonalds and its suppliers for the purpose of fundraising and or media activities. Ronald McDonald House will always seek your consent to such disclosure and you can refuse such consent at any time.

Ronald McDonald House reserves the right to use or disclose any information as needed to satisfy any law, regulation or legal request, to protect the integrity of the site, to fulfil your requests, or to cooperate in any law enforcement investigation or an investigation on a matter of public safety.

Security of Personal Information


Ronald McDonald House takes all reasonable steps to ensure the security of your personal information. Access is restricted to those involved in administration or fulfilment of any request for which you have provided your personal information.

Access


You are in control of any personal information you provide to us. If at any time, you would like to correct the personal information we have about you or if you would like to change your preferences for contacts from us, you can let us know by contacting us at the postal address listed below.

In order to review any personal information we have about you or to ask us to delete that information or to stop further use of the information, please submit this on line information request form or contact Ronald McDonald House Herston, Privacy Officer, 22 Garrick Terrace Herston Qld 4006, or Phone 07 3257 0328.

Cookies


"Cookies" are pieces of information that a web site transfers to an individual's hard drive for record-keeping purposes. Cookies allow the web site to remember important information that will make your use of the site more convenient. Like most web sites, Ronald McDonald House uses cookies for a variety of purposes in order to improve your on-line experience. For example, we track the total number of visitors to our site on an anonymous aggregate basis. We may also employ cookies so that we remember you when you return to the site. We may associate personal information with a cookie file in that instance.

Use the options in your web browser if you do not wish to receive a cookie or if you wish to set your browser to notify you when you receive a cookie. Click on the "Help" section of your browser to learn how to change your cookie preferences. If you disable all cookies, you may not be able to take advantage of all the features of this web site.


Links to Other Sites


We may offer links to sites that are not operated by Ronald McDonald House. If you visit one of these linked sites, you should review their privacy and other policies. We are not responsible for the policies and practices of other companies.

Local Chapter and House Web Sites


Each local Ronald McDonald House and local Chapter is an independent organization and licensee of Ronald McDonald House Charities. Many of these local Houses and local Chapters operate their own web sites. When visiting the web site of a local House or local Chapter, please review the site's privacy policy because the terms may be different from this privacy policy.

Changes to our Privacy Policy


From time to time, it may be necessary for Ronald McDonald House to change this privacy policy, so we suggest that you check periodically. Rest assured, however, that any changes will not be retroactively applied and will not alter how we handle previously collected information.

How to Contact Us


If you have any questions about the Ronald McDonald House Privacy Policy, please contact us at:

Ronald McDonald House, Herston
22 Garrick Terrace
Herston Qld 4006

 

 
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