Who
can stay?
There is no means test
for families to stay at Ronald McDonald House Herston. We open our
doors to any family whose child or baby is undergoing medical treatment
at the nearby hospitals. We also cater for pregnant mothers and
their families who have to travel to Brisbane for medical treatment.
To minimize risk to children with weak immune systems, anyone who
is suffering from or who has recently been exposed to a communicable
disease cannot be admitted (including family members
with colds or flu).
What
facilities are provided?
The House can accommodate
up to 51 families in comfortable private accommodation. 6 of the
rooms are fully self-contained, making them ideal for out-patients requiring
semi-isolated facilities.
The House features:
- All units have TV, phone and ensuite.
- Room sizes vary with anywhere from 2 to 6 beds
- Two communal kitchens, all cookware supplied and lockable
food pantries
- Allocated fridge and freezer space for each family
- Playrooms with toys, games, books, televisions, video & dvd
players, computer games, and an outside play area securely fenced
for safety
- adolescent activity room for 10-18 year olds, 'the shack' beach hut
- Limited undercover security parking and street parking
- Lounge rooms and family rooms for reading and meeting friends
- Internet kiosk
- All linen supplied
- Laundry
- 24 hours on-site staff presence and 24 hour security lock
- 6 disabled units
- Prams and wheelchairs available free of charge
What
to bring?
You will need to bring your personal clothing and toiletries, and supply your own grocery items which can be purchased from nearby shopping centres. We do carry limited emergency supplies and are assisted by other charities for families in need of additional support.
Through the generosity of our donors many food items are already supplied for our families to share. These include Dilmah Tea, Bundaberg Sugar, Nestle (coffee), Pura Milk, and our bread is supplied by Brumby's at Wilston. With support from Civic Solutions, Salvation Army Work for the Dole and the Tribe of Judah, our freezers are topped up with regular supplies of cooked, frozen meals available to all families as needed.
How
do you arrange to stay at Ronald McDonald House Herston?
Accommodation for the House can be
arranged in 3 ways:
- By referral from your local hospital or by liaising with your
local hospital's travel office.
- By referral from your Brisbane hospital. The hospital's travel
office will be able to help.
Alternatively, please contact
us on 07 3257 0328. Our office hours are 6.00am to 6.00pm Monday to Friday. Outside these hours our duty caretaker will assist with your enquiry.
Important ! You
must confirm your booking
Once you have booked your accommodation, you must contact our office
3 days prior to your scheduled date of arrival to secure your room.
Important
things you should know
-
The house only has residential facilities, we are not a medical treatment facility, nor do we have medical personnel on staff.
-
Babysitting or child minding is not provided. Children must be supervised at all
times. Just like a real house, all family guests are responsible for doing their own cooking, cleaning and laundry.
-
We have a zero tolerance policy towards Alcohol, illegal drugs, and any form of disruptive behaviour or violence.
-
Smoking is only permitted within the designated area and not within accommodation rooms or on room balconies.
|
